Return Policy
 

At Green Zone Energy, we are committed to ensuring your satisfaction with every purchase. All items bought from us come with an in-house warranty. Should you need to return an item for any reason, please be aware of the following conditions:

 

Warranty Coverage: Our in-house warranty covers defects in materials and workmanship under normal use.

 

Customer Responsibility: It is the customer's responsibility to return the item to us at their own cost. We recommend using a tracked and insured shipping service to ensure the safe return of your item.

 

Return Procedure: To initiate a return, please contact our customer service team to obtain a Return Authorization (RA) number. Include the RA number with your return to ensure prompt processing.

 

Condition of Return: Items must be returned in their original packaging, including all accessories and documentation, and must be in the same condition as when received.

 

Inspection and Processing: Once we receive the returned item, our team will inspect it to verify the condition and issue a refund or replacement as per the warranty terms.

 

For further assistance or questions about our returns policy, please contact our customer service team.

Thank you for shopping with us!